Personal information we collect
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
Contact data, such as your first and last name, email address, billing and mailing addresses, and phone number.
Profile data, such as your username and password that you set to establish an online account with us, and other information that you add to your profile, such as your photograph, interests and preferences.
Communications that we exchange, including when you contact us with questions, feedback, or otherwise.
Research data that you provide when you agree to participate in our surveys or research activities, such as your survey responses.
Transactional data, such as the information needed to complete your orders on or through the Service (including name, credit card information, bank account number, billing and shipping information), and your purchase history.
Marketing data, such as your preferences for receiving communications about products sold through our Service, services, events, promotions and publications, and details about how you engage with our communications.
Content that you post or upload to areas of the Service visible to other users, such as product reviews or comments.
Third party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:
Publicly-available sources, such as social media platforms.
Business partners, such as our brand partners who sell their products through the Service, our joint marketing partners and our event co-sponsors.
Your organization when you are employed by one of our business partners who gives us your information to facilitate creation of your user account on the Service.
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interactions over time with our Service and other sites and online services, such as:
Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, IP address, unique identifiers, the website you visited before browsing to our website, general location information (such as city, state or geographic area) and precise geolocation (when you give us permission to collect it in your device’s settings).
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
In-store sensor data, such as information collected about visitors to our stores from video cameras, smartphone detectors, Wi-Fi networks, and other devices. For example, we collect information from Wi-Fi signals sent by your mobile device when you visit our stores, including unique identifiers, along with the time, signal strength and location of the sensor that observed your device. We may use this information to measure visit durations. We also record live video in our stores to determine the paths visitors take through our space and to estimate the demographic attributes of store visitors, such as age and gender.
Security camera footage from our stores.
Cookies and similar technologies. Like many online services, we use the following technologies:
Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
Locally stored objects, which are used on websites for purposes similar to cookies but allow storage of a larger amount of data.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
Information about others. Users of the Service have the opportunity to share contact information of others with us. Please do not do so unless you have their permission.
How we use your personal information
We use your personal information for the following purposes or as otherwise described at the time we collect it:
Service delivery. We use your personal information to:
- provide, operate and improve the Service and our business;
- establish and maintain your user profile on the Service;
- fulfill the orders you place through the Service;
- enable security features of the Service, such as sending you security codes via email or SMS, and remembering devices from which you have previously logged in;
- communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages;
- understand your needs and interests, and personalize your experience with the Service and our communications; and
- provide support for the Service, respond to your requests, questions and feedback.
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We and our third party advertising partners may collect and use your personal information for marketing and advertising purposes:
Direct marketing. We may send you b8ta-related or other direct marketing communications as permitted by law, including by email and mail. You may opt-out of our marketing communications as described in the Opt-out of marketing section below.
Testimonials and feedback. With their consent, we may publish testimonials and comments from users and identify them by their name or city.
Compliance and protection. We may use your personal information to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- protect our, your or others’ rights, privacy, safety, security or property (including by making and defending legal claims and security monitoring in our stores);
- audit our internal processes for compliance with legal and contractual requirements and internal policies;
- enforce the terms and conditions that govern the Service; and
- prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
You have the following choices with respect to your personal information.
Access or update your information. If you have registered for an account with us, you may review and update certain account information by logging into the account.
Opt-out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. You may continue to receive service-related and other non-marketing emails.
Cookies. Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. We use Google Analytics to help us understand user activity and patters on the Site. You can learn more about Google Analytics cookies at https://developers.google.com/analytics/resources/concepts/gaConceptsCookies and about how Google protects your data at http://www.google.com/analytics/learn/privacy.html. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing a browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en. Your web browser may provide functionality to clear locally stored objects in your browser storage.
Advertising choices. You can limit use of your information for interest-based advertising by:
Browser settings. Blocking third party cookies in your browser settings.
Privacy browsers/plug-ins. By using privacy browsers or ad-blocking browser plug-ins that let you block tracking technologies.
Platform settings. Google and Facebook offer opt-out features that let you opt-out of use of your information for interest-based advertising:
- Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:
Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Please note that we also may work with companies that offer their own opt-out mechanisms or do not participate in the opt-out mechanisms described above. Even after using these opt-out mechanisms, you may receive interest-based advertising from other companies.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.
Third party platforms. If you choose to connect to the Service through your social media account such as Facebook, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third party platform, that choice will not apply to information that we have already received from that third party.